• Welcome to Once Upon A Time Soft Play Café!

    Please note we close at 16:00 – 18:00 the last Tuesday of every month to host our Special Needs Private Play Sessions – for more info please email theteam@onceuponatimeepsom.com

    Once Upon A Time is a bright & spacious indoor soft play Café for 0-5 year olds in the heart of Epsom Town Centre. 

    With our immaculately clean, friendly and secure environment, we have an exciting, colourful play area designed for fun, excitement and adventure for all our VIPs in mind.

    With stimulating facilities and enthusiastic staff, the team go out of their way to ensure your child has a fun packed, enjoyable and safe time at Once Upon A Time.

    Please note entry prices are based on a 2 hour stay.  In quieter periods we allow customers to stay longer, just check with a member of the team.

    • Our Loyalty Card

      Pick up a loyalty card when you visit us and receive;

      – FREE regular hot drink on your 4th visit
      – FREE snack on your 7th visit
      – FREE ENTRY for 1 child on your 10th Visit.

    • After School Meal Deal

      Visit us after 15:30 Monday-Friday & enjoy a home cooked pasta dish and play for just £4.50. Includes a free cup of squash.

    • Last Hour Entry

      If you arrive to play within the last hour of opening any day of the week, we offer a £1 discount per child.

    • Drinks Loyalty Card

      Purchase 10 drinks either hot or cold and receive your 11th drink for free

    • £.95
      Age 1 Plus

      Children aged 1 to 5 years

    • £
      Under 1's

      Children aged 1 and under

    • £.95
      Additional Siblings

      Additional Siblings aged 1-5 (under 6)

    • £.00

      2 Adults per paying child.
      Additional Adults £1 each

  • Did you know about our amazing parties?

    Are you looking for a hassle-free and welcoming party atmosphere? Our parties start at just £250 for a fully exclusive afternoon tea party.
  • Meet The Team

    We love what we do, we look forward to seeing you soon...
    • Louise Henson

      Louise decided to open Once Upon A Time Soft Play Café after realising there was a huge gap in the market for somewhere that sold delicious coffee and snacks whilst in a welcoming and child-friendly atmosphere. Louise juggles running the Café & Snippety Do Dahs around her 2 young children.

    • Shannon Reilly

      Shannon joined in January 2013 when the Café first opened. Shannon’s role in the Café is to ensure the smooth running of the Café from opening to closing on a daily basis.  When Shannon isn’t working, she loves to travel.  Shannon also manages our appointments in Snippety Do Dahs.

    • Becky Richardson
      Play café Team Member & Party Host

      Becky joined the Café in March 2013. Becky’s role in the Café is mainly preparing all the yummy dishes that we serve. Becky is also our party host, so if you book a party with us it will be Becky that looks after you on your little-ones special day! When Becky isn’t working at the Café she is at home with her toddler twin boys who keep her super busy!

    • Justine Verrills
      Play Café Team Member

      Justine joined the Café in January 2014. Justine’s role is to ensure all of the food that leaves the kitchen is to the highest standards. Justine is also a pro on our Barista Coffee Machine. Justine is a trained hairdresser, she also has 2 children of her own.

    • Sharon Boxhall
      Play Café Team Member & Party Host

      Sharon joined the Café in January 2014. Sharon’s role in the café is preparing all the yummy dishes we serve. Sharon is also a party host and creates the tasty tea party dishes that we serve at all our parties. Sharon is our “Mary Berry” and creates our delicious cakes that we sell at the Café! Sharon has 4 children of her own which keep her on her toes!

    • 5 Stars
      My youngest son had his 4th Birthday party here last week. Absolutely fantastic value for money, staff were friendly and the food was outstanding. All the kids had a fabulous time. Definitely highly recommended!!

      Kim Martin Blakeburn
    • Visited here for the first time yesterday. Food and drink yummy. Great place for adults and children. Staff friendly and helpful. My son LOVED the WOW toys section! Keep up the great work xx

      Kate Phillips
    • Once upon a time is a fantastic soft play. They offer a friendly,clean and safe environment for the girls I look after to play in. The staff are always smiley and welcoming and are always happy to assist in anything I need. The food is great and on the odd occasion that I get to enjoy tea (decaf) and cake it’s always fresh and yummy. The variety on offer suits all requirements. I’m not allowed caffeine in my diet and have been able to get decaf coke and tea which is a bonus. What a great place to be just a shame that there is not more than one of once upon a time.

      Claire Ryan
    • One of the best soft plays in the area. Bright, clean, nice cafe area, enough space to sit and eat. Good deals on offer too.

      Lisa Duggin
    • Love this soft play and so do my girls. Love the fact that I feel safe to let them explore on their own without me having to worry too much & follow them all the time. Great place especially being a twin mummy as its so welcoming and relaxed! Can’t wait for my girls party here xx

      Rebecca Mills
    • Fab place me and my little boy are regulars here along with some of my friends!! Louise and the girls are very friendly – lovely food and drinks all for reasonable prices and my little boy absolutely loves it there!! X ps it’s a great place for a catch up with friends as you can sit back with your coffee and still be able to see what the little ones are up too!!!

      Cara O'Brien
  • Our Latest Facebook News

    Latest News | Offers | What's New

    A just a quick note to say we're currently very busy. If you are planning a visit we would recommend you arrive after 12pm today. 🙂 ... See MoreSee Less

    View on Facebook

    Just a reminder we are closing the cafe at 15:45 tomorrow to host our special needs private play session which starts at 16:00 ;0) ... See MoreSee Less

    Special Needs Sessions In 2016 we will be closing the café at 16:00 on the last Tuesday of every month to host a private 2 hour play session for children with additional needs. These play sessions ...

    Special Needs Private Play Session

    October 25, 2016, 4:00pm - October 25, 2016, 6:00pm

    Once Upon A Time Soft Play Cafe

    Special Needs Sessions In 2016 we will be closing the café at 16:00 on the last Tuesday of every month to host a private 2 hour play session for children with additional needs. These play sessions ...

    View on Facebook

    The Cafe is very busy this morning. If you are planning a visit today, we recommend that that you come after 12.30pm to avoid disappointment. 🙂 ... See MoreSee Less

    View on Facebook

  • Contact Us

    Get in touch - we love to chat...
    • Our Address

      Once Upon A Time Soft Play Ltd
      The Ebbisham Centre
      7 The Derby Square
      KT19 8AG

    • Phone & E-mail

      Phone: 07933292464
      Send us an email

    • Opening Hours

      Monday | 09.20 – 17.00
      Tuesday | 09.20 – 17.00
      Wednesday | 09.20 – 17.00
      Thursday | 09.20 – 17.45
      Friday | 09.20 – 17.00
      Saturday | 09.00 – 12.00
      Saturday| 12:00 – 18:00 Closed for Private Parties
      Sunday | Closed